- Our 100% buyer protection program allows for easy returns only for products not as per description/photo on the website and products which you received in damaged/defective/broken condition.
- All products must be returned in their original condition along with the bills and labels.
- Product after 7 days of delivery return can not accepted.
- You can raise a dispute within 7 days of delivery, in either of the two ways.
- By sending an email to support@basket.com with images of broken/defective/damaged products within 7 days of delivery. please mention your order number in the email.
- Sign into your account if you are a registered customer (easy method).
- Reverse pickup orders will initiate refund once the item is picked up by our courier partner.
- We will refund when your item back from warehouse. the refund amount wii be credited within 3 to 5 working days in your acoount.
- Customs duty & other international taxes etc. if applicable will have to be borne by the customer according to the laws of the land.